Help with your export, without sending your list.

If you are stuck at any step, this is the route. It asks for the kind of source, a rough row count and the column headings, and nothing else. Never email your list, and never paste rows into any form.

Two ways to ask

If you have an account, use the request form in the Desk. It asks for the source, a rough row count, your column headings and what you saw, and nothing else. Checks refuse recognised email, phone and card-number patterns, but cannot detect every personal detail. The request is saved in your workspace. LRD also tries to email it and your reply address to support through its system-email provider. Deleting your account removes the workspace copy; email copies follow a separate retention lifecycle described in the privacy notice.

Ask for help in the Desk

If you have not made an account yet, email [email protected] with the source type, row count and column headings. Do not attach the file. Do not paste rows. Remove any column heading that contains a person’s name before you send it.

What the form collects

Shown here so you can see exactly what it asks for before you sign in. This copy is not the live form; the working one is in the Desk.

What this route will never do

Accept a file. There is no attachment field.
Accept rows. No paste box for records. Headings only.
Create a third-party helpdesk ticket. The workspace stores your request and LRD tries to email it to support. The form reports whether that email attempt succeeded; a saved request alone does not prove delivery.
Ask for your email again. The reply goes to the address on your account, and is used for the reply and nothing else.