What deletion removes, and what remains.

Account deletion has separate stages. Closing access is not the same as completing every provider cleanup or erasing every backup.

Before you delete

Open Account in the Desk. Export the data you need first, then use Delete account and complete the confirmation. There is no user undo. To stop renewal while keeping your account and audit, use the billing cancellation controls instead.

Read each stage of the result

Account access: The account can no longer be used after deletion. Re-registering does not restore it.
Local data: The service removes the active workspace data. If local cleanup fails, the result says so and a restricted cleanup task remains for support.
Subscription: If a subscription is linked, LRD requests cancellation with Paddle. A failed request is shown separately and requires follow-up; do not assume renewal has stopped.
Billing profile and sending domains: Applicable provider cleanup is reported separately. Provider acceptance of a request is not proof that every retained record has been erased.
Backups: Ordinary backups normally expire within 30 days. If a recovery failure would leave no verified recoverable copy, an isolated encrypted recovery copy may be kept longer until a replacement is verified. It is used only for recovery, and deletion instructions must be reapplied after restoration.
Deletion result: The app keeps a stage-by-stage result on screen until you choose to continue. It reports the result at that moment; it is not a live tracker of later provider work.

Information that can remain

A minimal deletion marker and restricted cleanup references may remain to record and finish the operation. Paddle and other providers may retain their own required records under their policies. Recovery copies follow the rule above.

If a stage needs help, contact [email protected] and quote the safe reference or error shown. Do not send passwords or customer records.

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